Privacy Policy

 Privacy Policy

Effective date: 20 October 2026

Oblongata Technology Solutions CC (“Oblongata”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through our website, oblongata.com.na, why we collect it, how we protect it, and the choices you have.

This policy covers our website only. Our SiMS school management platform and the systems we run for clients have their own privacy terms, agreed with each school or client.

1. Who we are

Oblongata Technology Solutions CC is a Namibian company, registration number CC/2015/12748.

Unit 11, Diamond Square Building, 7 Ruhr Street, Northern Industry, Windhoek, Namibia P.O. Box 23902, Windhoek, Namibia Email: info@oblongata.com.na

We are responsible for the personal information described in this policy.

2. What information we collect

Information you give us. When you use our contact form or email us, we collect:

  • your name
  • your email address
  • the subject and content of your message, and anything else you choose to tell us, such as your phone number, company name or project details

Information collected automatically. When you visit our website, our hosting server records standard technical information, such as your IP address, browser type, device type, the pages you visit and the date and time of your visit. This is normal for all websites and is used to keep the site running and secure.

Cookies. We use a small number of cookies. See section 7.

We do not knowingly collect sensitive information, such as health, religious or financial account details, through our website. Please do not send us such information through the contact form.

3. How we use your information

We use your information only to:

  • reply to your enquiry and provide the information, quotation or service you asked for
  • manage our relationship with you if you become a client
  • keep our website working, secure and protected from spam and misuse
  • meet our legal, tax and accounting obligations

We will not use your information for marketing unless you have agreed to it, and you can withdraw that agreement at any time.

We use your information because you asked us to contact you, because we need it to provide a service to you, because we have a legitimate business interest in running a secure website, or because the law requires it.

4. Who we share your information with

We do not sell, rent or trade your personal information.

We share it only with service providers who help us run our business, and only as much as they need:

  • Website hosting: Namhost, which stores our website and the messages sent through it
  • Email: Namhost, which delivers and stores our email
  • Professional advisers: our accountants, auditors or lawyers, when needed

These providers may only use your information to provide their service to us.

We may also disclose information if required by law, a court order or a lawful request from a Namibian authority, or to protect our rights, our clients or the public.

5. Transfers outside Namibia

Some of our service providers may store information on servers outside Namibia. When this happens, we choose reputable providers that protect personal information to a standard at least as high as this policy.

6. How long we keep your information

  • Enquiries that do not lead to a business relationship: 30 days, then deleted
  • Client records: for as long as we work together, and afterwards for as long as Namibian tax and company law requires
  • Server logs: kept by our hosting provider for a short period for security purposes

7. Cookies

Cookies are small text files stored on your device by your browser.

We use:

  • Essential cookies, which make the website work properly and remember your cookie choice
  • Security cookies, which help protect our forms from spam and abuse

We do not currently use advertising or tracking cookies. When you first visit our site, a banner lets you accept or decline non-essential cookies, and you can change your choice at any time through the cookie icon on the page. You can also block or delete cookies in your browser settings, although some parts of the site may then not work as expected.

8. How we protect your information

Security is one of our core values. We protect your information with:

  • an encrypted (HTTPS) connection for the whole website
  • password-protected, access-controlled systems, available only to staff who need them
  • regular software updates and secure backups

No system is completely secure. If we become aware of a breach that is likely to put your information at risk, we will tell you and any authority we are required to inform, as soon as reasonably possible.

9. Your rights

You have the right to:

  • ask what personal information we hold about you and receive a copy
  • ask us to correct information that is wrong or incomplete
  • ask us to delete your information, where we no longer need it or have no legal reason to keep it
  • object to, or ask us to limit, how we use your information
  • withdraw your consent to marketing at any time

To use any of these rights, email info@oblongata.com.na with the subject “Privacy request”. We will reply within 30 days. We may ask you to confirm your identity first.

If you are unhappy with how we have handled your information, please contact us first so we can try to resolve it. You may also have the right to complain to a relevant authority.

Our website may link to other websites, such as our partners’ or social media pages. We are not responsible for how those websites handle your information; please read their privacy policies.

11. Children

Our website is intended for businesses and organisations. We do not knowingly collect personal information from children through this website. If you believe a child has sent us information, please contact us and we will delete it.

12. Changes to this policy

We may update this policy from time to time, for example when Namibia’s data protection law comes into force or when we add new features to our website. The effective date at the top shows when it was last changed.

13. Contact us

For any question about this policy or your personal information, please contact:

Leopold Niipare Jr., Managing Director, Oblongata Technology Solutions CC Email: info@oblongata.com.na Phone: +264 81 701 4434 Unit 11, Diamond Square Building, 7 Ruhr Street, Northern Industry, Windhoek, Namibia